Collaborative Governance: Patient Education Committee

"promoting excellence every day"

PATIENT EDUCATION COMMITTEE
Overview | Responsibilities | CG Patient Education Champions | 2010 Accomplishments | 2011 Goals

Collaborative Governance
Committees

Diversity

Patient Education

Ethics in Clinical Practice

Informatics

Policy, Procedure & Products

Practice & Quality Oversight Subcommittees

Research & Evidence-based

Staff Nurse Advisory

Current work:

Champions read and discussed articles focusing on end of life decision making. The articles generated the committee champions to discuss- how we help patients with end of life decisions- Team approach? The language used during the discussion is a learned skill that allows one to be sensitive and honest. How can we help this process? Possibly get involved with developing questions regarding End of Life decisions that all patients are asked (maybe updated annually via PCP)?
The Pay it Forward subcommittee plans to bring a finished copy of patient education resources/information binder for the entire committee to review and give feedback.

2012 Goals

Increase awareness and improve communication surrounding patient education initiatives, resources and programs throughout the community.
- Produce 3-5 Caring Headline articles to educate clinicians regarding health literacy, patient education resources and incorporating cultural diversity into teachings.
- Educate clinicians on how to utilize the teachback method when educating their patients.
- Create a learning tool/tutorial/webinar/HealthStream module on patient education resources.
- Organize health literacy week to include a keynote speaker to expand on health literacy.
- Develop and promote a quarterly or prn patient education tip sheet.
- Pay It Forward Program. Each champion will become an expert in 3 unit specific online resources and educate 5 peers within their department. Each peer in turn will educate 3 of their peers.
Increase utilization and devlopment of MGH patient education materials.
- Identify current patient education resources available and utilized within departments.
- Promote usage of MGH patient education materials by communicating resources available and how to access.
- Pilot "Ask Me 3" or "Speak up" on a unit(s) in collaboration with staff and evaluate affect on HCAHPs scores pre/post implementation.
Increase collaboration with other CG champions.
- Participate with Ethics committee to organize the advance directive booth.
- Particpate with Informatics committee in reviewing the technical online resources available for patient education materials.
Enhance PEC champion development.
- Participate in writing and/or editing articles and patient education sheets.
- Participate in an active dialog of 2-4 journal club articles pertaining to health literacy, research and patient education? How do we handle patients' and/or families’ bias toward staff?

Meets:
2nd and 4th Wednesday monthly
1:30pm - 3:00pm
Sweet Conference Room GRB 432

Committee Contacts:

Co-Chairs
Judith Gullage, RN
The Blum Patient & Family Learning Center

Katherine Russo, OTR/L
Sr. Occupational Therapist

Coach
Sally Hooper, MSW, LICSW
Director, Maxwell V. Blum Cancer Resource Room and The Network for Patients & Families, MGH Cancer Center, Yawkey 8C

Advisor
Brian French, RN, PhD(c), BC, Director, The Knight Simulation Program and Blum Patient and Family Learning Center in The Institute for Patient Care

CG Patient Education Champions

PATIENT EDUCATION COMMITTEE OVERVIEW

The Patient Care Services Patient Education Committee is a multidisciplinary committee whose goal is to support clinical staff in developing their role in patient education activities that reflects the diverse patient population served. The committee supports these activities through stimulating, facilitating and generating knowledge of Patient Education materials, programs and systems that will improve patient care and enhance the environment in which clinicians shape their practice. return to top

Responsibilities:

Develop strategies to assist healthcare providers in patient education design and implementation.
Disseminate patient education information and activities to the larger MGH community.
Collaborate with the Norman Knight Nursing Center for Clinical & Professional Development to develop patient education programs to benefit PCS staff.
Participate in the Joint Commission Task Force to promote interdisciplinary education tools.
Recommend systems and technology to support the cataloging, dissemination, documentation and evaluation of patient education activities and materials.
Assure activities and materials reflect diversity of the population served.
Engage in joint projects with other Collaborative Governance committees.
Align the work of the committee with PCS strategic goals. return to top

2010 Accomplishments

Collaborated with the Ethics in Clinical Practice committee on Advanced Directive educational initiative.
Published articles in Caring Headlines to promote patient eduation teaching strategies and resources..
Created a brochure for patients and families on preventing skin breakdown.
Celebrated Health Literacy week through educational forums for patients, families and staff. return to top