Massachusetts General Hospital Patient Care Services
Excellence Every Day


click here

PCS Home Page Nursing Chaplaincy Institute for Patient Care Occupational Therapy Orthotics & Prosthetics Physical Therapy Respiratory Care Services Social Service Speech Language & Swallowing Disorders Clinical Resources MGH Internal Access Only
Patient Care Services


"promoting excellence every day
through knowledge and compassion"
Collaborative Governance Magnet Recognition Regulatory Readiness Innovation Units

Overview | Responsibilities | 2015 Accomplishments | 20016 Goals | CG Informatics Champions

Collaborative Governance

Advisory Committees

Committee on Diversity and Inclusion

Ethics in Clinical Practice


Patient Education

Patient Experience

Clinical Practice Committee

Quality and Safety

Research and Evidence-Based Practice



Current Work:

  1. Champions have shared in several discussions of making commonly used reports/tabs and activities more efficient
    • Discussion of how many different fields exist within the chart and admission navigator for contacts: HCP, Care Plan Partner, Designated Caregiver, Emergency Contact, etc. 
    • The Overview Report of the summary tab is the default loading screen when providers log in to Epic, Epic has noted that log in times within Partners can be long, discussed ways of cutting down on the details of the Report so that it loads more quickly cutting down on the time it take to log in 
    • Patient Instructions: How often is Healthwise used, how often are care providers providing outside documents, how are we recording education/documents provided
    • LDA/Wounds: Champions discussed wound groups, use of, recommendation to cut down on the number of rows that automatically cascade. Mention of an LDA ‘Avatar’ which will come with the 2018 upgrade, which should help providers ensure all LDAWs are entered into the flowsheet correctly
  2. HR is hosting a survey with regards to preparing to transition from Windows 7 to Windows 10, Champions agreed to be a part of that survey
  3. Pam Wrigley, RN and Ellen Kinnealey, RN presented on Enhanced Annotated Image Functionality currently live in Epic
    • Skin integrity is such an integral part of post-op recovery, and via safety reports it became obvious that more transparency between the OR and post-op nursing was imperative to address high risk areas of breakdown following positioning in surgery
    • With the Annotated Image Functionality OR nurses can use an image to document areas that are at risk for breakdown based on how the patient was positioned in the OR, ideally cutting down on potential injuries becoming actual pressure injuries during the hospitalization
    • It is currently a live functionality, however education has just started in the OR and PACU, so they are hoping that after 90days it will be a regular practice
    • The image can be found in a few reports, but for inpatient nursing most accessible via the Shift Assessment activity, Annotated Image is an action item within the navigator
    • A Tip sheet is being published

Acomplishments 2017

  • Successfully implemented the Epic Rounding Pilot and expanded it to, and now will be expanded to med-surg units and ICUs.

  • Collaborated with the Patient Experience Committee during the SAFER Fair to assist clinicians in identifying underutilized features in Epic which can improve communication and collaboration leading to improved patient experience.

  • Phases of Care concerns escalated to eCare Inpatient Council and collaborated with physician colleagues to create best practice workflows.

2018 Goals

  • Promote and maintain Epic Rounding project, help to prioritize documented issues/work flow obstacles.

  • Provide informatics expertise and bedside RN perspective on a hospital initiatives as needed (ex. Clinical Monitor Alarm project looking for clinical participation, Quadramed project that is underway etc.).
  • Serve as resource to staff for changes/education/questions related to the upcoming Epic upgrade in October.

return to top



2nd and 4th Thursday of the month from 1-2:30 pm in the Trustees Room, Bulfinch 225 A

Committee Contacts:

Janet Actis, RN  

Emily Doyle, RN

Melissa Lantry, RN
PCS Informatics

Ann Marie Dwyer, RN
PCS Informatics

Nettie Shaddock
PCS Informatics NShaddock@Partners.or

CG Informatics Champions


The Patient Care Services Informatics Committee is a multi-disciplinary committee responsible for informatics education, identification of informatics issues, and the development of solutions for those issues so that Patient Care Services staff will better be able to support the mission of the Massachusetts General Hospital. Champions will act as resources for initiatives relating to informatics. return to top


  • Enhance professional development.
  • Create a climate of inclusion in activities throughout the system.
  • Engage in joint projects with other Collaborative Governance committees.
  • Align the work of the committee with PCS strategic goals. return to top

PCS Home | Chaplaincy | Excellence Every Day Portal | Institute for Patient Care | Nursing | Occupational Therapy | Orthotics & Prosthetics | Physical Therapy

Respiratory Care | Social Service | Nursing | Speech Language Swallowing Disorders | Clinical Resources | Search PCS | Contact PCS

MGH Home Page | MGH Intranet | MassGeneral Hospital for Children | Partners Healthcare

Massachusetts General Hospital 55 Fruit Street, Boston MA 02114 / (617) 726-2000 / TDD: 617-724-8800