Massachusetts General Hospital Patient Care Services
Excellence Every Day

EXCELLENCE EVERY DAY PORTAL 

click here

PCS Home Page Nursing Chaplaincy Institute for Patient Care Occupational Therapy Orthotics & Prosthetics Physical Therapy Respiratory Care Services Social Service Speech Language & Swallowing Disorders Clinical Resources MGH Internal Access Only
Patient Care Services

 

Institute for Patient Care Departments

Published twice a month, Caring Headlines shares stories of best practices, innovations in care, clinical narratives, professional achievements, and topics of interest to healthcare professionals throughout the MGH community.

Caring Headlines - Pediatric nurse brings hand-hygiene message to Cambodia - December 17, 2009

In this Issue: Pediatric Nurse Brings Hand Hygiene to Cambodia - Jeanette Ives Erickson: 2009 in Review - Making a Difference: Best Practice on White 11 - Nursing Moments - Life Experience Narrative: Marty Boehm, PT - The Knight Center: Re-Designing RN Orientation - Blum Center Celebrates 10th Anniversary - Diversity, Understanding and the Holidays - Patient Education: Ask Me 3 - Announcements - Educational Offerings - EMAPPS

Caring Headlines - MGH community rallies to make Jewish holiday meaningful for patient hospitalized during Sukkot - December 3, 2009

In this Issue: The Story of the Sukkah - Jeanette Ives Erickson: Service Improvement - Beckles Looks Back on Half Century of Neonatal Nursing - MGH Celebrates 75th Anniversary of Pastoral Care - Spectrum Nurses of the Year - Clinical Narrative: Debbie Cupp, RN (MGH) and Donna Carpenter, RN (SRH) - The Knight Center - Nursing License Renewal - Pediatric Memorial Service - Research Opportunities for Nurses - Fielding the Issues - Blood Transfusion - Announcements - Educational Offerings - The Story of the Sukkah

Clinical Affiliations ProgramCaring Headlines - Who says physical therapy can't be fun? - November 19, 2009

In this Issue: Physical Therapy Month - Jeanette Ives Erickson: Neighborhood Watch Keeps MGH Safe - Respiratory Care Week - Ernesto Gonzalez Award - The Gil Minor Scholarship - Clinical Narrative: Vanessa Arone, PT - MGH Chaplaincy - Fielding the Issues I: KnowledgeLink - Fielding the Issues II: New Visitation Guidelines - ASHA Diversity Champion - Professional Achievements - Announcements - Educational Offerings - Jeremy Knowles Nurse Preceptor Fellowship

Caring Headlines - Medical interpreters ensuring all patients are fully informed and have a voice in decision about their care - November 5, 2009

In this Issue: Medical Interpreters - Jeanette Ives Erickson: A Visit from Rich Bluni, RN - Medical Interpreters - AMS Quality & Safety Conference - Clinical Narrative: Brenda Donovan, RN, and Julia Shea, RN - Celebrating Case Management Week - Fielding the Issues: New Post Anesthesia Care Unit - Announcements - Educational Offerings - Nursing Research Opportunities

Caring Headlines - Safe Patient Handling - October 15, 2009

In this Issue: Safe Patient Handling Fair - Jeanette Ives Erickson: Responsiveness - The Knight Center: Annual Required Training - Collaborative Governance Grand Rounds - AMMP Scholarships - Clinical Narrative: Elizabeth Henderson, RN - Acute Care Documentation Project - Nursing Research Journal Club - Fielding the Issues I: New Policies on Conflict of Interest - Fielding the Issues II: The Facts about Seasonal Flu Shots - Announcements - Educational Offerings - Healthy Aging Open House

Caring Headlines - Flu Season is Here - October 1, 2009

In this Issue: Flu Season is Here - Jeanette Ives Erickson: Designing Care: a Look at Richard Bohmer's New Book - What You Need to Know this Flu Season - Nursing Moments: Nurse, Patient Share Life-Altering Experience - Clinical Narrative: Amy Dietz, RN - Professional Achievements - Fielding the Issues: Safe Patient Transport - Announcements - Educational Offerings - Darryl Firenze, RN, Retires

Caring Headlines - Joint Commission visit validates culture shift to Excellence Every Day - September 17, 2009

In this Issue: Joint Commission Survey - Jeanette Ives Erickson: Joint Commission Meets Excellence Every Day - Celebrating Clinical Nurse Specialist: One CNS's Story - Clinical Narrative: Amanda Kunkel, PT - Recognition: Ben Corrao Clanon Memorial Scholarship - Joint Commission: What our Colleagues are Saying - Announcements - Educational Offerings - Safe Patient-Handling Fair

Caring Headlines - Patient care associate valuable members of the healthcare team - September 3, 2009

In this Issue: Educational Opportunities for PCAs - Jeanette Ives Erickson: Patient and Family Advisory Councils - The Knight Nursing Center: Educational Opportunities for PCAs - Fielding the Issues I: Privacy and Security - Clinial Narrative: Elizabeth Favulli, RN - Professional Achievements - Fielding the Issues II: Process Improvement - Announcements - Educational Offerings - Clinical Pastoral Education

Caring Headlines - OB Simulation Program - August 20, 2009

In this Issue: OB Simulation Program - Jeanette Ives Erickson: The Patient Experience - International Nursing: Israeli and Palestinian Visitors - International Nursing: Middle East Cancer Consortium - Owning the Patient Experience - Clinical Narrative: Elizabeth Warren, RN - OB Simulation Program - KnowledgeLink - The Knight Nursing Center: Happenings with the Knight Nursing Center - Feilding the Issues: Conflict of Interest - Announcements - Educational Offerings - Going Green MGH Style

Caring Headlines - HealthStream - July 30, 2009

In this Issue: HealthStream - Jeanette Ives Erickson: HIPAA - ESOL Celebration - Carol A. Ghiloni, RN, Oncology Nursing Fellowship - Ellison 14 Blanket Initative - The Knight Center: HealthStream - Clinical Narrative: Denise Thibeault, RN - Clinical Pastoral Education Program - Fielding the Issues I: Safety Reporting - Professional Achievements - Announcements - Educational Offerings - Fielding the Issues II: Patients Rights

Caring Headlines - The CAL STAT RAP - July 9, 2009

In this Issue: The Cal Stat Rap - Jeanette Ives Erickson: The Cal Stat Rap - Imam Talal Eid Making a Difference - The Jean M. Nardini RN, Nurse of Distinction Award - Making a Diffrence: Post-Mortem Care: a Gift to Grieving Family - Acute Care Documentation Project - Clinical Narrative: Elissa Huber-Anderson, PT - The MGH Institute of Health Professions - Fielding the Issues: Checking in on Diversity - The Gil Minor Nursing and Health Professions Scholarship - Professional Achievements - Educational Offerings - Elder

Caring Headlines - MGH volunteers thank-you for your invaluable service to our patient and staff - June 18, 2009

In this Issue: MGH Volunteer Recognition Day - Jeanette Ives Erickson: Documentation - Patient Education - The Knight Center - MGH School of Nursing Signature Quilt - Reflection of an EED Champion - Clinical Narrative: Katie Teele, PT - Above and Beyond: Helping a Patient in Distress - New Cullen Post-Anesthesia Care Unit - Celebrating Eucharistic Ministers - Prayer Shawls: a Sacred Gift of Hope - Professional Achievements - Fielding the Issues: An Update on Restraint Use - Announcements - Educational Offerings - Advance Care Planing

Caring Headlines - Nurse Week 2009 Science, safety take center stage - May 28, 2009

In this Issue: Patient outcomes 'hardwired' to Excellence Every Day - Therapeutic Touch - The wisdom of experience - The effect of music on patient undergoing cerebral angiography - Patients' perception of feeling known by their nurses - The Institute for Patient Care - The Pursuit of Quality - 2009 Yvonne L. Munn Nursing Research Awards - Interactive nursing research poster display and doctoral consultation sessions - Making the 'authentic connection' - Resourcefulness, reassurance reverse need for restraints - Learning by experience takes on new meaning for Phillips 22 nurse - Accidents can happen no matter how vigilant the care - Re-building relationship helps 'transform' suicidal patient - 'Near miss' leads to heightened awareness and safer nursing practice - Trusting your instincts can help avert adverse events - Recognizing mistakes as opportunities to enhance patient care - Near-miss scenario points to need for better communication - 2009 Nursing Spectrum Nursing Excellence Awards - Poster receives honors at national Care Management conference

Caring Headlines - New Technology Brings New Options for Care - May 7, 2009

In this Issue: New Technology in Orthotics - Jeanette Ives Erickson: Environment of Care - The Bowditch Prize - The Brian M. McEachern Extraordinary Care Award - Visiting Scholar for Cardiac Nursing - National Donate Life Month - Clinical Nurse Specialist: Clare Cole, RN - Clinical Narrative: Ann Haywood-Baxter; MDiv - New Graduate in Critical Care Nursing Program - Nursing Research Committee Journal Club - Fielding the Issues I: Changes in Heparin Administration - Fielding the Issues II: Understanding the Joint Commission - Professional Achievements - Announcements - Educational Offerings - 65Plus an Update

Caring Headlines - Occupational Therapy Helping patients perform daily activities to the best of their ability - April 23, 2009

In this Issue: Occupational Therapy Month - Jeanette Ives Erickson: Anticoagulation Management - Helping Children Cope in Difficult Economic Times - Social Service Presentation - Norman Knight Visiting Scholar Program - Clinical Narrative: Lisa Lovett, LICSW - Stephanine Macaluso, RN, Excellence in Clinical Practice Award - The Orren Carrere Fox Award - Fielding the Issues: Fall Prevention - Announcements - Educational Offerings - Nurse Week Schedule

Caring Headlines - Patient Care Services Welcomes Ann Scott Blouin - April 2, 2009

In this Issue: Ann Scott Blouin Visit - Jeanette Ives Erickson: Universal Protocol - Communications Boards in the Neuro ICU - Patient Safety Awareness Week - Clinical Narrative: Lorraine Drapek, RN - Welcome eMAR - Remembrance: Miriam 'Mim' Huggard - Professional Achievements - Fielding the Issues: Noroviruses - Announcements - Educational Offerings - National Healthcare Decisions Day

Caring Headlines - Building Relationships in the GCRC - March 19, 2009

In this Issue: Building Relationships in the GCRC - Jeanette Ives Erickson: Hand Hygiene - Creating a Culture of Safety - Above and Beyond: Honoring a Sacred Promise - Norman Knight Preceptor of Distinction Award - Clinical Narrative: Rabbi Ben Lanckton - Making a Difference: The Office of Patient Advocacy - Job Shadow Day - DVT Awareness Month - Fielding the Issues: MGH Benefits Program - Announcements - Educational Offerings - Certified Nurses Day

Caring Headlines - African American Pinning Ceremony - March 5th, 2009

In this Issue: African American Pinning Ceremony - Jeanette Ives Erickson: Minimizing the Risk of Suicide - New Leadership: Thomas Elliot, RN - Marie C. Petrilli Awards - Clinical Narrative: Carolyn Pelley, RT - Clinical Nurse Specialist: Lillian Ananian, RN - PT/OT Go Red for Women - Professional Achievements - Fielding the Issues: 2009 MGH Operational Initiatives - Announcements - Educational Offerings - Jasey Receives Excellence in Nursing Award

Caring Headlines - Team Effort Produces Small Miracle - February 19, 2009

In this Issue: Team effort produces small miracle for dialysis patient - Jeanette Ives Erickson: Medication Reconciliation - New Menu from Nutrition & Food Services Fielding the Issues: Rapid Response Team - The Waiting Room Reader - Clinical Narrative: Helen Brandt, RN - Symposium on Disabilities Awarenss - Nursing Research Journal Club - Fielding the Issues II: EMAPPS - Announcements - Educational Offerings - Random Acts of Excellence

Caring Headlines - PCS Greeter Program welcoming patients and visitors to MGH with good old-fashioned 'hospital'ity - February 5, 2009

In this Issue: PCS Greeter Program - Jeanette Ives Erickson: Quality and Safety Resources - Kirvilatis Awards - Clinical Narrative: Maureen MacDonald, RN - EMAPPS - Fielding the Issues: Routine Rounding - Announcements - Educational Offerings - Davis Named Wilkens Fellow

Caring Headlines - HealthStream on-line education: coming to a computer near you - January 22, 2009

In this Issue: HealthStream - Jeanette Ives Erickson: The Power of Apology - Above and Beyond: Christmas Spirit - Kacmarek Recognized - IHP Doctor of Nursing Practice Program - Clinical Narrative: Kerri Tyman, RN - Tiger Team Update - Fielding the Issues: MGH Benifits Program - Professional Achievements - Announcements - Educational Offerings - Knowles Nurse Preceptor Fellowship

Caring Headlines - Excellence Every Day Champions Retreat - January 8, 2009

In this Issue: Champions Every Day Champions Retreat- Jeanette Ives Erickson: Excellence Every Day Champions - Payroll Process Improvement Team - Informed Concent for PICC Lines - Empowerment through Health Literacy - Clinical Narrative: Elizabeth Whittier, RN - Comfort and Support after Loss Memorial Service - Volunteer Pin Week - Fielding the Issues: HealthStream - Tiger Team Update: Linens - Educational Offerings - Hematology Oncology Nurse Practitioner Excellence Award

PCS Home | Chaplaincy | Excellence Every Day Portal | Institute for Patient Care | Nursing | Occupational Therapy | Orthotics & Prosthetics | Physical Therapy

Respiratory Care | Social Service | Nursing | Speech Language Swallowing Disorders | Clinical Resources | Search PCS | Contact PCS

MGH Home Page | MGH Intranet | MassGeneral Hospital for Children | Partners Healthcare

Massachusetts General Hospital 55 Fruit Street, Boston MA 02114 / (617) 726-2000 / TDD: 617-724-8800