Massachusetts General Hospital Patient Care Services
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Patient Care Services

 

About Patient Care Services
Clinical Nurse Supervisors

PROFILE

The clinical nursing supervisors provide a key support role in the department of nursing. Nursing supervisors coordinate placement of critically ill patients, deploy Central Resource Team staff, serve as a clinical resource in the management of patient care and provide nursing administrative support.

LEADERSHIP TEAM

Nursing Director
Maureen Schnider, RN

 

 

PATIENT CARE DELIVERY MODEL

The patient care delivery model is a patient-focused model, supported by primary nursing. Patient-focused care is high quality, comprehensive, accessible, supportive and personalized care.

SCHEDULING PRACTICES

Staff schedules are driven by patient need. The scheduling process is staff driven and flexible to accommodate personal and educational needs. Once the schedule is posted, the staff manages changes.

STAFF ORIENTATION

All staff attends a one week nursing orientation program. Unit orientation is preceptor based, individualized and determined by the Nursing Director and the new employee. The length of orientation is also individually determined.

EDUCATIONAL AND DEVELOPMENT OPPORTUNITIES

Staff education and development is supported by The Norman Knight Nursing Center for Clinical & Professional Development. Full and partial day programs are offered. Staff may also access outside educational opportunities. The teaching environment provides staff with a daily opportunity to discuss patient care related educational issues with members of the graduate medical education program and with other members of the care-delivery team.

     


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