Massachusetts General Hospital Patient Care Services
Excellence Every Day

EXCELLENCE EVERY DAY PORTAL 

click here

PCS Home Page Nursing Chaplaincy Institute for Patient Care Occupational Therapy Orthotics & Prosthetics Physical Therapy Respiratory Care Services Social Service Speech Language & Swallowing Disorders Clinical Resources MGH Internal Access Only
Patient Care Services

 

Patient Care Services Leadership Team
Jeanette Ives Erickson, RN, MS, FAANJeanette Ives Erickson, RN, DNP, NEA-BC, FAAN
Senior Vice President for Patient Care Services and Chief Nurse
EDUCATION
2011


1987


1986


1971

MGH Institute for Health Professions, Boston, MA
Doctor of Nursing Practice

Boston University, Boston, MA
Master of Science - Nursing Administration

Westbrook College, Portland, ME
Bachelor of Science – Nursing

Mercy Hospital School of Nursing, Portland, ME
Diploma in Nursing
POST-GRADUATE TRAINING
2006



1998 – 2001



1997


1990


Quality and Safety Leadership Executive Education Program
Harvard Business School
Boston, MA

Inaugural Class, Executive Nurse Fellows Program
Robert Wood Johnson Foundation
University of California at San Francisco, San Francisco, CA

Center for Nursing Leadership
American Organization of Nurse Executives/Network for Healthcare Management

Strategies for Successful Nurse Management
Leonard Davis Institute for Health Economics, Philadelphia, PA
Wharton School of Business, University of Pennsylvania
EMPLOYMENT HISTORY
Massachusetts General Hospital, Boston, MA
1996 – Present











1995 – 1996



1994 – 1995


1993 – 1995

1989 – 1996

1988
Senior Vice President for Patient Care Services and Chief Nurse:
Responsibilities include providing strategic direction for hospital operations
and clinical responsibilities for Patient Care Services including the disciplines
of Nursing, Social Work, Physical Therapy, Respiratory Care, Occupational
Therapy, Chaplaincy, Speech Language and Swallowing Disorders, and
clinical support programs including Domestic Violence, Child Protection,
Patient and Family Education, Tobacco Treatment, Patient and Family
Lodging Services, Orthotics, Volunteer Services, Interpreter Services, the
MGH International Patient Center, The Center for Global Health, and The
Institute for Patient Care. Line management includes over 4,200 FTEs and
budgetary authority for $525 million.

Deputy Chief Nurse, Gynecology, Medicine, Obstetrics,
Orthopaedics, Neurosciences, Pediatrics, Nursing Support, and
Psychiatry

Clinical Director, Vincent Memorial Obstetric Nursing Service, Orthopaedic and Neuroscience Nursing Services

Clinical Director, Orthopaedic and Neuroscience Nursing Service

Director, Nursing Support Services

Staff Specialist, Medical and Emergency Nursing Services
Mercy Hospital, Portland, ME
1984 – 1988


1975 – 1984

1971 – 1975
Administrator for Nursing, Women’s Health, Ambulatory Care, Surgical, Orthopaedics, Neuroscience and Admitting

Manager, Surgical Services

Staff Nurse, Critical Care
LICENSURE / CERTIFICATION
2014 – 2019


1988 – Present

1971 – Present
Nurse Executive, Advanced, NEA-BC
American Nurses Credentialing Center

Registered Nurse, Massachusetts

Registered Nurse, Maine
ACADEMIC APPOINTMENTS
2010 – Present


2006 – Present


1997 – Present


2007 – Present



1996 – Present


2001 – 2006


1977 – 1983



1977 – 1979


1978

Visiting Professor


Instructor, Obstetrics, Gynecology, and Reproductive Biology
Harvard Medical School, Boston, MA

Clinical Assistant Professor, Adjunct Faculty
MGH Institute for Health Professions, Boston, MA

Clinical Professor of Nursing
Massachusetts College of Pharmacy and Health Sciences
School of Nursing

Visiting Scholar
Boston College School of Nursing, Boston, MA

Teaching Associate, Obstetrics, Gynecology, and Reproductive Biology
Harvard Medical School, Boston, MA

Instructor
Medical Care Development – Rural Education Opportunities for Health Care Professionals in Northern Maine

Visiting Faculty
Dalhousie University, Halifax, Nova Scotia

Instructor
New England College of Osteopathic Medicine, Portland, ME
TEACHING EXPERIENCE
“Relationship-Based Care: Opportunities in Primary Care,“ The Stoeckle Center for Primary Care Innovation, Boston, MA, June, 2013.

“Strategies to Create and Evaluate a Professional Practice Environment,“ Harvard School of Public Health/China Initiative. Boston, August, 2012.

“Strategies to Create and Evaluate a Professional Practice Environment,” Harvard School of Public Health/China Initiative. Boston, June, 2012.

“Seminar in Professional Nursing,” Teachers College Columbia University, New York, April 2011.

“The Quality of Healthcare in America: A Nursing Perspective,” Harvard University, Cambridge, MA. March 2010.

“Nursing Now and in the Future,” Harvard Medical School, Introduction to Business and Management in Health Care, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010

“Nursing & Health Policy,” MGH Institute for Health Professions Health Policy, November 2003, October 2005, October 2006

“Doctor-Patient III,” Harvard Medical School, Health Policy and Economics, August 2005, September 2006, October 2007, 2009

“Exploring the Brain,” an educational forum for the public leaders of Massachusetts sponsored by Jeanette Ives Erickson, RN, Peter Slavin, MD, David Torchiana, MD, at Massachusetts General Hospital, September 23, 2004

“The Role of the Nurse Practitioner,” MGH Institute for Health Professions, Organizational Perspectives, Boston, March 25, 2003

“The New Nurse Leader,” MGH Institute for Health Professions, Organizational Perspectives, Boston, October 15, 2002

"Nursing: Where is it Going?" MGH Institute of Health Professions, Organizational Perspectives, Boston, MA, 2001

"Patient Care Delivery Model at the Massachusetts General Hospital," Harvard School of Business Administration, Boston, MA, 1999, 2000

“Adverse Outcomes and Variations in Organization of Care Delivery,” Harvard School of Business Administration, Boston, MA, 1999
GLOBAL HEALTH INITIATIVES
2010




2006 – 2010


2008 – 2010

2008 – 2010

2007 – 2010

2006 – Present


2006 – 2009



2005 – Present



2005


2005



2004 – Present

Senior Nurse Consultant, South Africa and Uganda AIDS/HIV clinics, tuberculosis programs, and research facilities at Nelson R. Mandela School of Medicine-University of KwaZulu-Natal, Doris Duke Medical Research Institute, CAPRISA Vulindlela Clinic, King Edward VIII Hospital, and Inkosi Albert Luthuli Hospital

Senior Nurse Consultant, Magnet Twinning Collaboration – University Hospital, Dubai, UAE/Massachusetts General Hospital, Boston, MA

Member, Middle East Nursing Task Force, Dubai, UAE

Member International Nursing Advisory Group, Dubai, UAE

Member, University Hospital Nursing Advisory Council, Dubai, UAE

Member, Harvard Humanitarian Initiative Executive Committee
Harvard University

Senior Nurse Consultant (planning, hiring, training, policies & procedures and operations timeline) and Mentor for Chief Nurse, Project Hope
Basrah Children’s Hospital, Basrah, Iraq

Chairperson, Massachusetts General Hospital Center for Global Health Advisory Committee
Massachusetts General Hospital, Boston MA

Volunteer, Project Hope, Humanitarian Relief mission to Banda Aceh, Indonesia aboard the USNS Mercy

Coordinated the deployment of teams of Massachusetts General Hospital nurses & social workers to participate in Project Hope Relief efforts post-tsunami in Indonesia and post-Katrina in Louisiana.

Board Member, Durant Fellowship for Refugee Medicine
Massachusetts General Hospital, Boston, MA
RESEARCH AND GRANT FUNDING
2010




2009



2008



2007



2006


2005


2001


1996 – Present


1994




1993




1993

Adams, JM, Paulo, L, Ives Erickson, J, Aspell Adams, A, and Clifford, J.C. (2010) The Need for Key Supportive Relationships in Achieving Influence: Understanding the Nurse Executive and Executive Administrative Assistant Relationship. Report from the 2009 INHL Conference.www.inhl.org/inhl/publications/other_conf.html

Adams, JM, Paulo, L, Ives Erickson, J, Aspell Adams, A, Jones, D.A, and Clifford, J.C. (2009) Factors Enhancing Nurse Leader Influence: Report from the 2008 INHL Conference.www.inhl.org/inhl/publications/other_conf.html

Adams, JM, Paulo, L, Meraz-Gottfried, L, Aspell Adams, A., Ives Erickson, Jones, D.A, and Clifford, J.C. (2008) Report from the 2007 INHL Conference – Success Measures for the Nurse Leader.www.inhl.org/inhl/publications/other_conf.html

Adams, JM, Ives Erickson, J, Duffy, M. Jones, D.A, Aspell Adams, A. and Clifford, J.C. (2007) Report from the 2006 INHL Conference – Study of Nursing Leadership Knowledge and Influence. www.inhl.org/inhl/publications/other_conf.html

The Humane Society, $25,000 funding.
Principle Investigator, Nursing Research Fellowship in Global Health and Disaster Relief

Fidelity Non-Profit Management Foundation, $250,000 seed funding.
The MGH Center for Global Health and Disaster Relief project development

Robert Wood Johnson Executive Nurse Fellows Program, $60,000 funding
Principal Investigator, “Chief Nurse Executive Role in Integrated Delivery Systems”

Staff Perceptions of the Professional Practice Environment Annual Survey
Massachusetts General Hospital

Harvard School of Public Health, Massachusetts General Hospital & Brigham & Women’s Hospital
Phase II Investigator, “Prevention of Drug-Related Complications in Hospitalized Patients.”

Harvard School of Public Health, Massachusetts General Hospital & Brigham & Women’s Hospital
Phase I Systems Analyst, “Prevention of Drug-Related Complications in Hospitalized Patients.”

Ernst & Young, Massachusetts General Hospital & Support Systems International
Principal Investigator, “Incontinence Management Cost Study.”
AWARDS & HONORS
2014




2013


2013


2013


2012


2012



2010



2007

2007


2006


2005

2005


2005

2003

2002

2002

2001


2001


2000

2000



1998



1996 – 1998


1995



1995

1994


1994


1993


1992

1992


1991 – 1995

1993 – 1990
The Tower Alumni Achievement Award is presented to graduates of Westbrook College who have distinguished themselves by a high level of performance in business or professional life, by services of unusual quality in civic activities or organizations, or by extraordinary, devoted and loyal service to the Westbrook College Alumni Association.

Distinguished Healthcare Professional Award, Northeastern University School of Nursing, 50th Anniversary Celebration

Best of Book Author Award. “Fostering Nurse-Led Care: Professional Practice for the Bedside Leader,” Sigma Theta Tau International

Nursing Media Award for Print. “MGH Nursing at Two Hundred.” Sigma Theta Tau International

Mary Ann Garrigan Award for outstanding professional achievement and leadership in the nursing profession. Boston University

Lamplighter Award. MGH Nursing at Two Hundred was recognized in the Publications-Special Purpose category, sponsored by the New England Society for Healthcare Communications to recognize "excellent and exceptional healthcare communications.”

Chancellor's Award for Longstanding Community Commitment and Service in recognition of efforts to increase diversity in the nursing profession. University of Massachusetts Boston

Fellow in the American Academy of Nursing

Massachusetts Association of Registered Nurse’s President’s Award for
“persistence and courage to do the right thing while making a difference in health care”

Honored by First Lady Laura Bush at the Project Hope Gala for Basrah Children’s Hospital

The Boston Business Journal’s 2005 Champions in Health Care Award

The Elaine B. Sherwood Service Award for “outstanding commitment and contribution to the work of the Massachusetts Organization of Nurse Executives” (MONE)

Honored by President Bush at the White House for Project Hope tsunami relief work

The Prism Award (inaugural year), AONE 36th Annual Meeting & Exposition

The New England Regional Black Nurses Association’s President’s Award

“Sharing the Vision,” Featured in AONE Movers & Shakers, Nursing Management

Mary B. Conceison Award for Excellence in Nursing Leadership, Massachusetts Organization of Nurse Executives (MONE)

Profiled in "How Jane Won, 55 Successful Women Share How They Grew from Ordinary Girls to Extraordinary Women," by Sylvia Rimm

Massachusetts General Hospital for Children, Family Centered Care Award

Inaugural recipient of the Jeanette Ives Erickson Award for Invaluable Contributions to Resident Life and Teaching on the Vincent Memorial Obstetrics and Gynecology Service, Vincent Memorial Obstetrics and Gynecology Hospital at Massachusetts General Hospital

Sigma Theta Tau International, Gamma Epsilon Chapter, Northeastern University, Certificate of Appreciation for Creative and Innovative
Nursing Leadership

The American College of Obstetricians and Gynecologists, Outstanding
Service on the Committee on Professional Standards, Boston, MA

Recognized by the Massachusetts State Senate and Massachusetts Governor,
William Weld, for her efforts in the legislative process of Senate Bill 2057,
“Drive-Through Delivery” bill becoming law, Boston, MA

Who’s Who in American Nursing, Marquis Who’s Who, Wilmette, IL

Recognition of “Surviving Downsizing by Utilizing Systems Thinking and Strategic Planning Initiatives.”Critical Care Management, Vol. 1, No. 12 (164-165), Aug 1994

The World’s Who’s Who of Women, Who’s Who in the East and Who’s Who of American Women - Marquis Who’s Who, Wilmette, IL

Who’s Who in Science & Engineering, The World’s Who’s Who of Women and Who’s Who in the East - Marquis Who’s Who, Wilmette, IL

Who’s Who in the East - Marquis Who’s Who, Wilmette, IL

American Biographical Institute, Raleigh, NC, 4th Edition, 1992
2000 Notable American Women

Who’s Who in Professional Nursing, The Society of Nursing Professionals, Wilmette, IL

Who’s Who in American Nursing, Marquis Who’s Who, Wilmette, IL
PROFESSIONAL ACTIVITIES
2015 – 2017

2015


2014


2013 – 2017


2013

2013


2012

2012


2011

2009 – Present


2009 – Present


2007 – Present


2007 – 2009


2008


2006 – Present


2006 – Present


2004 – Present


2003 – Present


2003 – Present

2003 – Present


2003 – 2006


2002 – Present

2002 – Present


2001 – Present


1999 – Present


1999 – Present


1990 – Present


1989 – Present


1988 – Present


2007


2007


1999, 2006, 2011


1996 – 2006


1997 – 2005


2004


2004


2003


2002 – 2003

2002


2000


2000


1999 – 2001


1997 – 1999


1997


1996


1996


1994

1994 – 1999


1993 – 1996


1992 – 1997


1992 – 1993


1992


1991 – 1994

1991


1991

1991 – 1994


1990 – 1994


1986 – 1988


1985


1984 – 1986

Member, Audit Committee, the American Academy of Nursing, Washington, DC

Member, Harvard Medical School Center for Bioethics Hospital Advisory Committee, Boston, MA

Appointed to the Commission on Magnet Recognition, fulfilling the Magnet® Nurse Executive seat, American Nurses Credentialing Center

Member, National Advisory Committee, Robert Wood Johnson Foundation Future of Nursing Scholars program. Princeton, NJ

Member, the Mongan Institute for Health Policy Advisory Council, Boston, MA

Appointed alternate to the Commission on Magnet Recognition Program
American Nurses Credentialing Center

Nursing Archives Associates, Boston University, Boston, MA

Member, National Consensus Project on Compassionate Care, The Schwartz Center, Boston, MA

Board Chair, Dineen Maine MGH Healthcare Partnership

Member, Greater Boston Aligning Forces for Quality Initiative Planning Grant Community Council

Member, Greater Boston Aligning Forces for Quality Initiative Planning Grant Planning Group

Member National Advisory Council on Nurse Education and Practice (NACNEP), Health and Human Services Administration, Washington, DC

Co-Chair, CNO-Dean Advisory Council, Honor Society of Nursing – Sigma Theta Tau International

Founding Member and Inaugural Chairperson, CNO Research Council
Health Workforce Solution, LLC, San Francisco, CA

Member, Harvard Humanitarian Initiative Executive Committee
Harvard University

Member, Board of Directors
The Benson-Henry Institute for Mind Body Medicine

Member, Board of Directors
The Institute for Nursing Healthcare Leadership, Boston, MA

Member, Nurse Leadership Association, Board of Directors
Robert Wood Johnson Executive Nurse Fellows Program

Member, Online Journal of Issues in Nursing, Editorial Review Board, Kent, OH

Member, Worldviews on Evidenced-Based Nursing, Editorial Review Board, London, England

Member, National Advisory Committee, Robert Wood Johnson Executive Nurse Fellows Program

Member, American Nurses Association/Massachusetts Association of Registered Nurses

Member, Journal of Nursing Administration, Editorial Review Board
Annual Nursing Research Issue

Senior Associate
The Institute for Nursing Healthcare Leadership, Boston, MA

Chairperson, Chief Nurse Council
Partners Healthcare System, Inc.

Honorary Member, Sigma Theta Tau International
Gamma Epsilon Chapter

Founding Editor
Caring Headlines, Massachusetts General Hospital, Boston, MA

Preceptor, Administrative Fellowship Program
Massachusetts General Hospital, Boston, MA

Member, Sigma Theta Tau International
Kappa Zeta-at-Large Chapter

Member, Advisory Panel, Licensed to Care – Nursing in the 21st Century,
Crosskeys Media, Santa Barbara, CA

Member, Communication Expert Panel
Joint Commission International Center for Patient Safety, Oakbrook, IL

Member, Operational Review Team
National Institutes of Health, Warren G. Magnuson Clinical Center, Bethesda, MD

Consultant
Spaulding Rehabilitation Hospital, Boston, MA

Consultant
Newton-Wellesley Hospital, Newton, MA

Member, Nursing Shortage Advisory Committee
University of California/San Francisco and Robert Wood Johnson Foundation

Member, Toolkit Project Advisory Committee
Robert Wood Johnson Executive Nurse Fellows Program

Planning Committee Member, Department of Public Health Nursing Summit
Cap Gemini Ernst & Young

Member, American Organization of Nurse Executives Nominating Committee, Region I

Grant Reviewer
The John A. Hartford Institution for Geriatric Nursing

Member, Chief Nursing Officer Search Committee
National Institutes of Health, Warren G. Magnuson Clinical Center, Bethesda, MD

Member, Nursing Advisory Board
Massachusetts College of Pharmacy and Allied Health Sciences

Advisory Board
New England Nursing Spectrum, Lexington, MA

Consultant
Mercy Hospital, Portland, ME

Consultant
Barnes-Jewish Hospital, St. Louis, MO

Member, American College of Obstetricians and Gynecologists Committee on Professional Standards

Member, Massachusetts Organization of Nurse Executives, Government Affairs Committee

Member, American Organization of Nurse Executives, Communication Advisory Panel

Member, Editorial Board
Bay State Nurse News, KLM Communications, North Quincy, MA

Member, Editorial Board
Leadership Prospectives

Member, Editorial Review Board
Nursing Dynamics, Mosby-Yearbook, Inc., St. Louis, MO

Chairperson, Massachusetts Organization of Nurse Executives, Public Relations Committee

Planning Consultant
International Conference for Japanese Nurses, Boston, MA

Member, Society for Health Systems, Institute of Industrial Engineers

Member, Massachusetts Organization of Nurse Executives, Mary B. Concession Award Committee

Member, Massachusetts Organization of Nurse Executives, By-laws Committee

Member, Editorial Review Board
Boston Nurse News, Boston, MA

Member, Abstract Panel
SCAN in Nursing Administration

Member, Clinical Users Task Force
Intermountain Health Care, Salt Lake City, UT

Consultant
Women’s Health Care Seminar, Chicago, IL

Consultant, OB Facilities
Deering & Associates, Spokane, WA
COMMUNITY SERVICE
2014 – 2016


2009 – Present


2003, 2005, 2007


2003 – Present


2002 – 2003


1993 – 1995, 2000


1998


1997 – 2001


1997

Westbrook College Alumni Trustee
University of New England Board of Trustees, Portland, ME

Member, Board of Trustees
MGH Institute of Health Professions, Inc.

Chairperson, The Promise of Nursing for Massachusetts Initiative
Johnson & Johnson, Boston, MA

Co-Chairperson, Host Committee, Celebration of Women in Health Care
Kenneth B. Schwartz Center, Boston MA

Member, Board of Trustees
Saint Joseph’s College of Maine, Standish, ME

Mentor, Promising Pal Program
City of Boston Public Schools, Timilty School, Boston, MA

Guest Speaker, History and Our Neighborhood
Charlestown Health Center, 30 Year Anniversary, Charlestown, MA

Member, Board of Trustees
Rehabilitation Hospital of the Cape and Islands, Sandwich, MA

Advisory Council Member, HAVEN Domestic Violence Program
Massachusetts General Hospital, Boston, MA
PUBLICATIONS
Ditomassi, M, Smith, ME, Ives Erickson, J. (2015) Narrating Radiology Nursing Practice (Guest Editorial) Journal of Radiology Nursing, 34(4)191-192.

Ives Erickson, J, Ditomassi, M, Jones, D. (2015) Fostering a research intensive organization: an interdisciplinary approach for nurses from Massachusetts General Hospital. Sigma Theta Tau International.

Ives Erickson, J, Ditomassi, M, Sabia, S, Smith, M E. (2015) Fostering clinical success: using clinical narratives for interprofessional team partnerships from Massachusetts General Hospital. Sigma Theta Tau International.

Lacey, S, Cox, K, Ives Erickson, J, Rich, Victoria. (2015) The Contemporary Work Environment of Nursing in Diana J. Mason, Deborah B Gardner, Freida Hopkins Outlaw, Eileen T. O'Grady Policy & Politics in Nursing and Health Care, 7th edition. Elsevier Health Sciences.

Ives Erickson, J, Duffy, M, Jones, D. (2015) Development and Psychometric Evaluation of the Patient Care Associates Work Environment Scale. Journal of Nursing Administration, 45(3) 139-144.

Adams JM, Alexander G, Chisari RG, Banister G, McAuley M, Whitney K, and Ives Erickson J. (2015) Strengthening New Graduate Nurse Residency Programs in Critical Care: Recommendations from Nurse Residents and Organizational Stakeholders. Journal of Continuing Education in Nursing. 46(1) 41-48. ***Juried - Innovation Award Winner 2014***

Ives Erickson, J., Colton, Deborah, Ditomassi, M. (2015) Activating the Advocacy Plan in Rebecca M. Patton, Margarete L. Zalon, & Ruth Ludwick, Nurses Making Policy: From Bedside to Boardroom. Springer Publishing Company/American Nurses Association.

Ives Erickson, J. (2014) Leading unplanned change. Journal of Nursing Administration-Magnet Perspectives, 44(3) 125-126. March.

Ives Erickson, J. (2013) A Chief Nurse’s Reflections on Marathon Monday 2013. Journal of Nursing Administration, Guest Editorial, 43(9) 429-430. September.

Ives Erickson, J, Ditomassi, M, Gallivan, T, Perleberg, K, Costa, MJ (2013) A case study: A leader’s commitment to transparency and accountability through a serious patient harm event. Journal of Hospital Administration, 2(3).

Ives Erickson, J. (2013) Reflections on Leadership Talent: A Void or an Opportunity? Nursing Administration Quarterly. 37(1):44-51.

Ives Erickson, J, Jones, D, Ditomassi, M. (2012) Fostering nurse-led care: professional practice for the bedside leader from Massachusetts General Hospital. Sigma Theta Tau International.

Ives Erickson, J, Ditomassi, M, Adams, JM. (2012) Attending registered nurse: an innovative role to manage between the spaces. Nursing Economic$. 30(5) 282-287.

Adams JM, L’Europa T, Chisari RG, Alexander, G, and Ives Erickson J. (under revision) Organizational considerations in the implementation of a new graduate RN residency: confronting a human resources challenge with innovation. Nursing Economic$.

Adams JM, Ives Erickson J, Ditomassi M, Clifford JC. (2012) Understanding the nurse executive and executive administrative assistant relationship. AONE’s Nurse Leader 10(1) 44-45. February.

Ives Erickson, J. (2012) Leading a highly visible hospital through a serious reportable event. Journal of Nursing Administration – Spotlight on Leadership. 42(3) 131-133.

Jiang H, Ives Erickson J, Ditomassi M, Adams JM. (2012) Promoting a culture of professional practice through a twinning relationship. Journal of Nursing Administration. 42(2) 117-122.

Ives Erickson J, Ditomassi MO, Adams JM. Developing the Leadership Skill Set for the Executive Nurse Leader. In S. Ahmed, S. Davis & V Fuller (Eds.), The DNP – Redesigning Advance Practice Roles for the 21st Century: Education, Practice and Policy. Chapter 10, 137-146. Springer Publishing Company. July 2012.

Ives Erickson, J., 200 Years of Nursing – A Chief Nurse’s Reflections on Practice, Theory, Policy, Education, and Research. Journal of Nursing Administration, AONE Leadership Perspectives, 42(4). 00-00. In Press.

Adams, JM, Chisari, RG. Ditomassi, M., Ives Erickson, J. Understanding and Influencing Policy: An Imperative for the Contemporary Nurse Leader. AONE Voice of Nursing Leadership, July 2011.

Ives Erickson, J., Nurse Leaders' Role in Strengthening the Profession. In Power
of Ten 2011-2013: Nurse Leaders Address the Profession's Most Pressing Issues. Indianapolis, IN: Sigma Theta Tau International, Honors Society of Nursing, July 2011.

Adams, JM., Ives Erickson, J., Applying the Adams influence model (AIM) in nurse executive practice. Journal of Nursing Administration, 41(4), 186-192, 2011.

Massachusetts General Hospital Nursing at Two Hundred. Ives Erickson, J., publisher, Ditomassi, M., Peirce, G., editors. Boston, MA; Massachusetts General Hospital and the Massachusetts General Nurses’ Alumnae Association. 2011.

Ives Erickson, J., Ditomassi, M., Professional practice model: Strategies for translating models into practice. In Karen S. Hill, RN, DNP and Suzanne S. Prevost, PhD, RN, Magnet environments: supporting the retention and satisfaction of nurses, (p.35-44), Saunders/Elsevier, March 2011. An issue of Nursing Clinics hardbound published.

Ives Erickson, J, A nurse leader’s perspective on disaster preparedness and response: Experiences from Haiti. AONE Voice, May 2010.

Ives Erickson, J, Kirschling, J, The STTI Practice-Academe Innovative Collaboration Award: Honoring innovation, partnership, and excellence. Journal of Nursing Scholarship, 2010; 4:3, 286-294.

Ives Erickson, J, Overview and summary: promoting healthy work environments: A shared responsibility. The Online Journal of Issues in Nursing,Vol 15. No 1. (Jan) 2010.

Ives Erickson, J, Washington, D, Diversity. In Nancy Rollins Gantz, Global leadership lessons for nurses: shared legacies from leaders and their mentors, ed. Nancy Rollins Gantz. Indianapolis, IN: Sigma Theta Tau International. 2009.

Adams, Jeffrey, Ives Erickson, J, Jones, DA, Paulo, L. An Evidence-based structure for transformative nurse executive practice: the model of the interrelationship of leadership, environments, and outcomes for nursing executives (mile one). Nursing Administration Quarterly, Vol. 33, No. 4, pp 280-287. July/September 2009.

Ives Erickson J, Millar S. Caring for patients while respecting their privacy: renewing our commitment. Reprinted in Jennifer Parks and Victoria Wilkes, Bioethics in a changing world. NJ. Prentice-Hall. August 2009.

Ives Erickson, J, Duffy, M, Ditomassi, M, Jones, D. Psychometric evaluation of the revised professional practice environment (RPPE) Scale (pp. 236-243). Journal of Nursing Administration, Vol. 39, No. 5, May 2009.

Ives Erickson, J., Contemporary Nursing. In Marilyn Klainberg, EdD, RN and Kathleen M Dirschel, RN, PhD, Today's nursing leader: managing, succeeding, excelling (p.11), Jones & Bartlett Publishers, March 2009.

Ives Erickson, J., Relationships: the importance of a staff-friendly culture. In June Fabre, Smart nursing: nurse retention & patient safety improvement strategies (pp.9-19). Springer Publishing, 2008.

Ives Erickson, J., (1) Nursing satisfaction in the professional practice environment, (2) professional practice model, (3) staffing effectiveness. In Harriet. R. Feldman (Ed), Nursing leadership: A concise encyclopedia. (pp. (1) 406-410, (2) 467-470, (3) 509-511). Springer Publishing, 2008.

Ives Erickson, J, Clifford, J. Building a foundation for nurse-physician collaboration. CRICO/RMF Forum, May 2008.

Ives Erickson, J, Ditomassi, M, Jones, D. Interdisciplinary institute for patient care: advancing clinical excellence. Journal of Nursing Administration; Vol. 38, Number 6, June 2008.

Ives Erickson, J, Daniels, A., Smith, M.E, Vega-Barachowitz, C. Recognizing clinical excellence at all levels of practice: a multidisciplinary clinical recognition program. Journal of Nursing Administration; 2008 (Feb) (Vol. 38, No. 2) 1-8.

Ives Erickson, J., Relationships: the importance of a staff-friendly culture. In June Fabre, Smart nursing: how to create a positive work environment that empowers and retains nurses (pp.7-18). Springer Publishing. 2005.

Nevidjon B, Ives Erickson J, The nursing shortage: solutions for the short and long term. In: A History of Nursing Idea). Springer Publishing, 2008.s. Andrist, L, Nicholas, P, Wolf, K; 2006.

Dykes, P, Spurr, C, Gallagher, J, Ives Erickson, J. A systematic approach to baseline assessment of nursing documentation and enterprise-wide prioritization for electronic conversion. Studies in Health Technology and Informatics, Volume 122, 683-687, 2006.

Ives Erickson J, Holm L, Chelminiak L, Ditomassi M. Why not nursing? Nursing 2005; 2005; 35(Jul) (No. 7).

Ives Erickson J, Millar S. Caring for patients while respecting their privacy: renewing our commitment. Online Journal of Issues in Nursing; 2005;10 (May) (No. 2).

Ives Erickson J, Ditomassi M. The clinical nurse leader: new in name only. Journal of Nursing Education; 2005;44(Mar) (No. 3).

Washington D, Ives Erickson J, Ditomassi M. Mentoring the minority nurse leader of tomorrow. Nursing Administration Quarterly; 2004;28(Jul-Sept) (No. 3):165-169.

Ives Erickson J, Duffy ME, Gibbons P, Fitzmaurice J, Ditomassi M, Jones D. Development and psychometric evaluation of the professional practice environment (PPE) scale. Journal of Nursing Scholarship; 2004 (Aug).

Ives Erickson J, Holm L, Chelminiak L. Keeping the nursing shortage from becoming a nursing crisis. Journal of Nursing Administration; 2004;34(Feb) (No. 2).

Reid Ponte P, Branowicki P, Somerville J, Anderson D, Ives Erickson J, Kruger N, Sporing E, Connaughton M, Conlin G. Collaboration among nurse executives in complex environments: fostering administrative best practice. Journal of Nursing Administration; 2003;33(Nov) (No. 11).

Graf CM, Millar S, Feilteau C, Coakley PJ, Ives Erickson J. Patients’ needs for nursing care: beyond staffing ratios. Journal of Nursing Administration; 2003;33(Feb) (No. 2).

Ives Erickson J, Hamilton GA, Jones D, Ditomassi M. The value of collaborative governance/ staff empowerment. Journal of Nursing Administration; 2003;33(Feb) (No. 2).

Ives Erickson J. Doctorally-prepared nurses. Boston College, William F. Connell School of Nursing Newsletter; 2002(Fall).

Ives Erickson J, Warshaw AL, Ditomassi M. The health care worker shortage: suggested responses from the surgical community. Bulletin of the American College of Surgeons; 2002(Jun).

Ives Erickson J. A plan to solve nursing shortage. The Boston Globe; 2002(Jun 10).

Nevidjon B, Ives Erickson J. The nursing shortage: solutions for the short and long term. Online Journal of Issues in Nursing; 2001(Jan).

Pittman T, O’Connor M, Millar S, Ives Erickson J. Patient education: designing a state-of-the-art consumer health information library. Journal of Nursing Administration; 2001(Jun).

Leape LL, Cullen DJ, Dempsey Clapp M, Burdick E, Demonaco HJ, Ives Erickson J, Bates DW. Pharmacist participation on physician rounds and adverse drug events in the intensive care unit. JAMA; 1999;282(Jul) (No. 3).

Ives Erickson J, Ditomassi M. The professional practice model: a tool for articulating nursing practice. Creative Nursing; 1999;4(Mar).

Ives Erickson J. Managing change through strategic planning. Nursing Spectrum; 1998;2(Jul) (No. 15).

Ives Erickson J. Becoming a high performance organization. Nursing Spectrum; 1998;3(Feb) (No. 3).

Beurhaus P, Clifford J, Ives Erickson J, Fay M, Miller J, Sporing E, Weissman G. Executive nursing leadership: summary of the Harvard Nursing Research Institute’s follow-up conference. JONA; 1997;27(Apr) (No. 4).
Leape L, Bates D, Cullen D, Cooper J, Demonaco H, Gallivan T, Hallisey R, Ives J, Laird N, Laffel G, Nemeskal R, Peterson L, Porter K, Servi D, Shea B, Small S, Sweitzer B, Thompson T, Vander Villet M. Systems analysis of adverse drug events. JAMA; 1995;274(Jul) (No. 1).

Leape L, Bates D, Cullen D, Cooper J, Demonaco H, Gallivan T, Hallisey R, Ives J, Laird N, Laffel G, Nemeskal R, Peterson L, Porter K, Servi D, Shea B, Small S, Sweitzer B, Thompson T, Vander Villet M. Incidence of adverse drug events and potential adverse drug events: implications for prevention. JAMA; 1995;274(Jul) (No. 1).

Ives J. A high quality customer supplier relationship built on clinician values, Innovations ’93. American College of Physician Executives; 1993.

Ives J, Mello J. Implementing quality improvement with clinical and support staff. Proceedings of the Second Asian Conference on Quality and Reliability; 1993; Beijing, China.

Ives J. Quality initiatives in health care. Boston Nurse News, KLM Communications; 1993 Jun/Jul.

Ives J. Nurses present to the moment. Caring Concepts, Centering Corporation; 1992(spring).

Ives J. Quality communication builds links, strengthens connections. Caring; 1992(spring).

Ives J. The Nursing Experience in Facilities Planning. Nursing Dynamics, Mosby Year-Book, Inc., 1992.

Ives J. Special nursing unit identifies quality improvement opportunities, Innovations ’92, models for cost management and health care quality. American College of Physician Executives; 1992.

Ives J. Articulating a nursing organization’s vision and values. Proceedings of the Quest for Quality & Productivity in Health Services, Institute of Industrial Engineers; 1992; Norcross, GA.

Ives J. A nursing service for quality improvement. Proceedings of the Quest for Quality & Productivity in Health Services, Institute of Industrial Engineers; 1992; Norcross, GA.

Ives J, Mello J, Riffe M. Designing and planning a quality linen management system. Proceedings of the Quest for Quality & Productivity in Health Services; 1991 Sept.

Zielstorff, RD, Heller EE, Fitzmaurice J, Ives J, Millar S. Costs and benefits of traditional vs. computer-based training for H.I.S. orientation. Nursing Economics; 1991;9(Nov/Dec) (No. 6).

Ives J. Articulating values and assumptions for strategic planning. Nursing Management; 1991;22(Jan):38-39.

Ives J, The evolution of primary nursing at Mercy. The Nursing Newsletter of Mercy Hospital; 1988;1(spring/summer) (No. 1).

Ives J, Austin WH, Hemodialysis in the acute general hospital, duplication-obligation. Journal of the Maine Medical Association; 1973;65:130-2.
MEDIA CITATIONS
2009



2009


2006


2006



2005



2005



2005



2005



2004




2004


2004


2003



2002


2002


2002


2002



2000


2000


2000



1996


1994



1994


1990
Interview
“Nursing Excellence Makes a Difference to Patients.” Health Leaders Media.
January 26, 2010

Interview
“RNs Help in Haiti.” Nursing Spectrum/Nurse.com. January 25, 2010

Interview
“New hope for Iraq’s children.” Nursing Spectrum, Northeast Edition

Quoted
“New website provides detailed nurse staffing data from Massachusetts hospitals.” Nursing Executive Watch 2006;7(Feb) (No. 4)

Newspaper Interview
“Hospitals Cutting Nurses’ Long Shifts,” by Liz Kowalczyk.
The Boston Globe 2005 Sept 17

Interview
“Public Perception Limits Interest in Nursing Profession,” by Christina Orlovsky, Nursezone.com

Letter to the Editor
“Clinical Nurse Specialist.” The Journal for Advanced Practice Nursing 2005;19(Jul/Aug) (No. 4)

Guest Editorial
“The Clinical Nurse Leader: New in Name Only.” Journal of Nursing Education 2005;44(Mar) (No. 3)

Feature Story
“Nursing our Resources” featured in Worcester Telegram & Gazette
following keynote speech and presentation of the “Future of Nursing…Healthcare in the Balance” at the Becker College Symposium, Worcester, MA, September 27, 2004

Radio Interview
“The Nursing Shortage,” with Gina Cervetti, News Anchor, WBUR-FM

Radio Interview
“The Nursing Shortage,” On the Money with Steve Bailey, WBIX radio

Interview with Roundtable Participants
“Of Time and Tactics – Roundtable: Spin on Nursing Shortage”, by L. Steefel, Nursing Spectrum Online, www.nursingspectrum.com

Interview
"Healthcare at the Crossroads," JCAHO nursing shortage study, CBS Radio

Interview and Caller Participation
"The Nursing Shortage," The Keith Larson Show, WBT Radio, Charlotte, NC

Interview
“Portrait of an American Nurse,” by P. Luton, Revue de L’Infirmiere 2002(Sept) (No. 83)

Interview
“Life Lessons and Leadership” Perspectives in Leadership Interview, Nursing Spectrum, May 21, 2001.

Radio Interview
“All Nurses, All the Time,” by Madge Kaplan, Kaiser Media Fellow

Interview
“Nurse, Nurse, Where are You?” by Harry Keaney. Irish Echo 2000(Aug)

Interview
“Staffing Levels in Critical Condition,” by Allison Connolly. Boston Business Journal 2000(Aug)

Letter to the Editor
“Layoff Plans.” AJN 1996;96(Sept) (No. 9)

Quoted
“Surviving Downsizing, re: the Utilization of Systems Thinking and Strategic Planning Initiatives.” Critical Care Management 1994;1(Aug) (No. 12)

Quoted
“Work Restructuring Transforms Support Staff.” OR Manager;6 (No. 12)

Letter to the Editor
"Entry into Practice." Nursing Management;21 (No. 10)
PRESENTATIONS
2011


2011


2011


2011


2011


2011


2011


2011



2011


2011


2011


2011


2011


2011


2011


2011


2011



2010

2010


2009


2009


2009


2009


2009


2009


2008



2008


2008


2007


2007



2006



2006


2005

2005


2005


2004

2004


2004


2004


2004


2004


2003


2003


2003


2003


2003


2003


2003


2002


2002



2002


2002



2001


2001


2001



2001



2001



2001


2001


2001


2000


2000




2000


1999


1999


1999


1999

1999


1999


1998


1998


1998


1997


1997

1996


1995


1995


1994


1994


1993


1993


1992


1992

1992

1992

1992


1992

1992


1992


1992


1992


1992


1992


1992

1992


1992


1992

1992


1992


1992


1992

1991

1991


1991



1991

1984

1984

1977


1974
“Implementation of a Routine Assessment of Smoke Free Homes Among Hospitalized Patients,“ Society for Research in Nicotine and Tobacco, Seattle, WA, February

“The Importance of Nursing: Building a Strong Professional Practice Environment,“ University of New England, Biddeford, ME campus, December

“The Interprofessional Dedicated Education Unit: An Innovative Model of Teaching and Learning,“ University of New England, Portland, ME campus, December

“Emerging Presence of Power as Knowing Participation in Change and Professional Practice,“ Society of Rogerian Scholars, New York, October

“Leadership Influence on Professional Nursing Practice and Quality of Care,“ The King’s Fund, London, England, May

“Behind the Scenes of Getting to Best: A Conversation with MGH Leadership,“ Human Resource Leadership Forum, Waltham, MA, April

“Health Care: Past, Present and Future Challenges,“ Panel Discussion, Harold Alfond Center for Cancer Care, Augusta, Maine, August.

“From the Board Room to the Bedside: Influencing the Professional Practice Environment,“ Institute for Nursing Leadership/North Shore Long Island Jewish Health System, Hyde Park, NY, June.

“The Evolution and Revolution in Patient Care,“ Nursing Archives Association Annual Meeting. Boston, MA, May.

“Reshaping the Future of Nursing: Application of the Adams Influence Model,“ Podium presentation, AONE Annual Meeting, Boston, MA, March.

“Promoting a Culture of Professional Practice through a Twinning Relationship,“ poster presentation, AONE Annual Meeting, Boston, MA, March.

“The Evolution and Revolution in Patient Care,“ Nursing History Lecture Series, Old South Meetinghouse, Boston, MA, December.

“Professional Practice Model: Shared Decision Making,“ Bermuda Hospitals Board, Hamilton, Bermuda, October.

“Creating a Professional Practice Model: The Pathway to Clinical Excellence,“ Bermuda Hospitals Board, Hamilton, Bermuda, October.

“Setting the Stage: The Importance of a Professional Practice Environment,“ Professional Development Conference, Boston, MA, September.

“History of MGH and Nursing,“ Professional Development Conference, Boston, MA, September.

“Nurses for the Future: Translating the Institute of Medicine (IOM) Report Recommendations into Action,” CRICO/RMF Patient Safety Summit for Nurses. Boston, MA, September.

“The Importance of Nursing,” Huashan Hospital, Shanghai, China, October.

“Global Health: A Core of our Mission,” Partners HealthCare All All 2010 – Philanthropy for a Healthier Community. Boston, MA, March.

“Quality Innovation in Nursing,” Institute for Healthcare Improvement, Annual National Forum on Quality Improvement in Healthcare, Orlando, FL. December.

“Creating a Professional Practice Model: The pathway to Clinical Excellence,” Huashan Hospital, Shanghai, China. October.

“Joint Commission International Patient Safety Goals,” Huashan Hospital, Shanghai, China. October.

“The Importance of Nursing: Caring for the World’s Most Vulnerable Populations,” MGH Development Office Annual Bermuda Event, Paget, Bermuda, June.

“The Nurse Scientist Role: Creating a Culture of Research,” Eastern Nursing Research Society, Boston, MA. March.

“Advancing the Practice of Patient-and Family-Centered Care: The Role of the Nurse Executive,” Institute for Family-Centered Care Conference, Boston, MA. March.

“Research and Development Pilot Study: Applying Forces of Magnetism to Strategic Planning for New Hospital Development,”ANCC National Magnet Conference, Salt Lake City, UT. October.

“Creating a ProfessionalPracticeModel:ThePathway to Clinical Excellence,” Nursing Development Conference, Dubai, UAE, May.

“Magnet Recognition: The Pathway to Clinical Excellence,” Advance Forum for Healthcare Recruitment, Boston, MA, April.

“Looking to the Future: The Building for the Third Century of MGH
Medicine,” The Bulfinch Society Spring Lecture Series. June.

“Global Nursing Partnerships for Dealing with the Unexpected: Creativity,
Culture and Collaboration,” International Council of Nurses Conference, Yokohama, Japan.

“Innovations and Challenges in Nursing Education: The Emerging Programs of CNL and DNP,” Institute for Nursing Health Care Leadership (INHL) Panel Presentation, Cambridge, MA.

“Nexus of Nursing Knowledge and Practice Accomplished by PhD Nurses in an Acute-Care Setting,” Boston College School of Nursing, PhD Colloquia, Boston, MA.

“Nursing Workforce,” MGH Institute of Health Professions, Board of Trustees, Boston MA.

“Patient Care Partnerships…Healthcare in the Balance,” Mass College of Pharmacy, Newton, MA.

“Disclosures,” The Joint Commission’s 19th Annual Conference on Quality & Safety, Chicago, IL

“Care of the Elderly,” AONE Day of Dialogue, Washington, DC

“How Will You Make a Difference?” Massachusetts Student Nurse Association Annual Convention, Welcome Address, Boston, MA

“The Future of Nursing…Healthcare in the Balance,” Becker College
Symposium, Worcester, MA

“All Politics is Local,” National Invitational Conference for Executive Nurse Leaders, The Institute for Nursing Healthcare Leadership, Panel Presentation, Cambridge, MA

“Building the Clinical Infrastructure to Support Research,” Eastern Nursing Research Society, Quincy, MA

“Women: Inspiring Hope and Possibility,” The Association of Multicultural Members of Partners, Massachusetts General Hospital, Boston, MA

“Clara Barton: Her Life, Her Legacy and Her Contributions to Humanity,” Clara Barton Week Celebration, State House, Boston, MA

“Building on our Heritage – A Housing Strategy for Smart Growth and Economic Development,” The Boston Foundation

“The Nursing Shortage: A Path to Resolution,” Nantucket Cottage Hospital Board of Trustees Meeting, Nantucket, MA

“The Nursing Shortage,” The Promise of Nursing for Massachusetts, Sponsored by Johnson and Johnson, Boston, MA

“Creating a Research Intensive Environment,” Council for the Advancement of Nursing Science (CANS) Washington, DC

"The Nursing Shortage," Nurses for Improving Care for Health System Elders Conference (NICHE), New York, NY

"Reinventing the Health Care Workplace," National Health Policy Conference, Washington, DC

"Children's Perception of Nursing: How to Recruit the Next Generation," MONE Winter Quarterly Meeting, Burlington, MA

"The 'New' Nurse Leader," Seventh Annual Conference for Nurse Managers, Saint Anselm College and New Hampshire Organization of Nurse Executives, Kennebunkport, ME

"The Nursing Shortage: A Path to Resolution," The Maine Emergency Nurses Association Annual Meeting and Education Day, Freeport, ME

"The CNO in the Current Health Care Environment: Preparation, Role and Responsibilities," Institute for Nursing Healthcare Leadership, Annual Conference, Boston, MA

"The Emerging Role of the Chief Nurse Executive in Integrated Delivery Systems," MONE Annual Meeting, Ogunquit, ME

"American Healthcare 2001: Taking the Long View," New England Society for Healthcare Strategy/Healthcare Management Association of Massachusetts, Woburn, MA

"Promoting Health Care Access Through Recruitment and Retention of a Diverse Workforce," New England Regional Black Nurses Association, Inc. Annual Clinical Conference, Woburn, MA

“A Comparative Study of Collaborative Governance (CG) in a Major Medical Center in the USA” (Hamilton, GA, Ives Erickson, J, Jones, D, Ditomassi, M.) accepted as a poster presentation at the International Council of Nurses

Testimony before the Joint Committee on Education, Arts and Humanities in support of legislation put forth by Senator Richard T. Moore to establish financial incentives designed to recruit and retain nurses; Massachusetts Senate Bill S301 and S302

Reviewed testimony in support of Massachusetts Senate Bill S301 and S302. Massachusetts State Legislature Luncheon hosted by Lt. Governor, Jane Swift

“Promoting Health Care Assess through Recruitment and Retention of a Diverse Workforce” New England Regional Black Nurses Association, Inc., Woburn, MA

“Recruiting, Retaining, and Revitalizing Your Workforce” Massachusetts Healthcare Human Resources Association, Needham, MA

“Clinical Narratives: Articulating Our Practice,” Nursing Forum 2000, North Shore Medical Center, Salem Hospital, Salem, MA

“Collaborative Governance in Patient Care Services at Massachusetts General Hospital: Is it Working?” (Hamilton, G A, Ives Erickson, J, Fitzmaurice, J, Ditomassi, M, Jones, D.). Poster presentation at the Association of Health Services Research, Annual Meeting, Los Angeles, CA

“MGH Patient Care Services, Strategic and Operating Plan 2000,” Massachusetts General Hospital Institute of Health Professions, Faculty Presentation, Boston, MA

“Creating a Caring and Clinically-Competent Environment for Patients and Nurses,” Regis College, Sigma Theta Tau, Induction Ceremony, Waltham, MA

“View of MGH: Nursing Perspective,” Massachusetts General Hospital Nursing Alumnae Association, Annual Meeting, Boston, MA

“Restructuring: Impact on Health Professionals,” Massachusetts General Hospital Institute of Health Professions, Faculty Presentation, Boston, MA

“Changes in Health Care: Links to the Community,” Sigma Theta Tau, Boston, MA

“Restructuring: Impact of Hospital Organization on Nursing Leadership,” MONE, Quarterly Meeting, Marlborough, MA

“Nursing at Massachusetts General Hospital, 1999,” Massachusetts General Hospital, Development Office Fundraiser, Palm Beach, FL

“Nurses, Present to the Moment,” Spaulding Hospital, Nurse Recognition Week, Boston, MA

“Using a Professional Practice Model to Articulate Nursing Practice," Boston College School of Nursing, Sigma Theta Tau International, Alpha Chi Chapter, Boston, MA

“Where We Are, Where We Are Going,” Massachusetts General Hospital Nursing Alumnae Association, 125 th Anniversary, Boston, MA

“Caring, Compassion, and Competence: Hallmarks of the Healthcare Professions,” MGH Institute of Health Professions, 17th Commencement, Boston, MA

“Patient Care Services Redesign,” Barnes-Jewish Hospital, St. Louis, MO

“Patient Care Delivery Model: Evaluation of Training and Model Implementation at MGH, The Quality Forum, Massachusetts General Hospital, Boston, MA

“Contemporary Topics in Neuroscience Nursing,” 1st Annual Neuroscience Nursing Conference, Boston, MA

“Re-engineering, Quality Improvement and the Design Process at Massachusetts General Hospital,” NEOCON '95, World's Trade Fair, Chicago, IL

“The Future of Materials Management Under Managed Care,” Panel Moderator, New England Healthcare Assembly, 73rd Annual Meeting, Boston, MA

“Broken Bones...Shattered Lives,” 5th Annual Orthopaedic Nursing Conference, Boston, MA

“The Impact of Health Care Reform on the Nurse in the Acute Care Setting,” 4th Annual Orthopaedic Nursing Conference, Boston, MA

“Nursing in the Twenty-First Century,” Baxter International Quality Conference, Round Lake, IL

“Moving Into New Patient Care Units,” The Second Annual Boston Education Consortium, Boston, MA

“Implementing TQM in your OR,” Managing Today's OR Conference, Boston, MA

“The Nurse's Presence to the Patient,” Baxter President's Council, Deerfield, IL

“Moving Into New Patient Care Units,” AONE 25th Annual Meeting, Chicago, IL

"Nursing as an Agent for Improvement of the Healthcare System," Institute for Healthcare Improvement, National Forum, Panel Moderator, Orlando, FL

“A Nursing Service for Quality Improvement,” Institute of Industrial Engineers, Atlanta, GA

“Articulating Organizational Vision and Values,” Institute of Industrial Engineers, Atlanta, GA

“Articulating the Nursing Organization's Vision and Values,” Shared Governance Conference, San Diego, CA

“Quality Improvement in Linen Management,” The Second Annual Boston Education Consortium, Boston, MA

“Nursing and Medical Records Quality Improvement Project,” Quality Improvement Consortium, Chicago, IL

“Patient Valuables Quality Improvement Project,” Quality Improvement Consortium, Chicago, IL

“Nursing/Clinical Laboratories Quality Improvement Project,” Quality Improvement Consortium, Chicago, IL

“Improving a Discharge Planning Process,” Quality Improvement Consortium, Chicago, IL

“Nursing and Dietetics Quality Improvement Project,” Quality Improvement Consortium, Chicago, IL

“Improving a Patient Transport System,” Quality Improvement Consortium,
Chicago, IL

“Forms Management System,” Quality Improvement Consortium, Chicago, IL

“Preparing the Soil for TQM,” National Forum on Quality Improvement in Health Care, Orlando, FL

“The Uninitiated QI Clinical Team-Process and Case Study,” National Forum on Quality Improvement in Health Care, Orlando, FL

“Articulating the Organization’s Vision and Values for Quality Improvement,” National Forum on Quality Improvement in Health Care, Orlando, FL

“A Department of Nursing for CQI,” Quest for Quality Conference, Washington, DC

“Entry Into Practice,” Boston University, Boston, MA

“Moves Into New Patient Care Units: Putting Quality Improvement to the Test,” National Demonstration Project

“Designing and Planning a Quality Linen Management System,” Health Services Forum for the Promotion of Continuous Quality Improvement, Society for Health Systems of the Institute of Industrial Engineers, Atlanta, GA

“The Patient As Customer,” Hospitex, President's Meeting, Oak Brook, IL

“Single Room Obstetrical Services,” NAACOG Annual Meeting, Portland, ME

“Family-Infant Bonding,” Mercy Hospital, Portland, ME

“Metric Conversion of Acute Care Institution,” Maine Society for Directors of Nursing, Maine Hospital Association, Portland, ME

“Tracheostomy Care” South Portland Visiting Nurse Association, Portland, ME

Home | Chaplaincy | Excellence Every Day Portal | Institute for Patient Care | Nursing | Occupational Therapy | Orthotics & Prosthetics | Physical Therapy

Respiratory Care | Social Service | Nursing | Speech Language Swallowing Disorders | Clinical Resources | Search PCS | Contact PCS

MGH Home Page | MGH Intranet | MassGeneral Hospital for Children | Partners Healthcare

Massachusetts General Hospital 55 Fruit Street, Boston MA 02114 / (617) 726-2000 / TDD: 617-724-8800