Patient Care Services Management Systems and Financial Performance
Patient Care Services Management Systems and Financial Performance is responsible for the review, analysis and evaluation of
management systems and programs within Patient Care Services. The
department provides support to the leadership of PCS departments and programs to assure effective and
optimum utilization of personnel, fiscal and material resources.
As primary responsibilities, Patient Care Services Management Systems and Financial Performance:
Develops and maintains management systems
and statistical data bases to provide PCS leadership with information
and analysis, to be used in planning and decision-making regarding
Identifies initiatives, trends, and external
and internal changes that may affect resources, and assists in
developing strategies to address these changes.
Evaluates the financial feasibility of current
and proposed PCS programs and services, providing
analysis and recommendations.
Manages the preparation of the annual operating
and capital budgets, monitors budget implementation, and provides
analysis of actual experience against projections.
Develops and monitors information systems
which analyze productivity and cost benefit, and relate fiscal
management and personnel utilization to objectives and quality
Provides staff support in the areas of contract/
consultant services, as well as human resource policies and practices.
Collaborates with PCS leadership to develop
and implement programs and systems that promote consistent, effective
personnel management and positive labor relations.
Communicates and collaborates with human
resources regarding the development of systems related to personnel
issues within PCS.
Communicates and collaborates with administration,
finance, human resources, information services and other departments
on behalf of PCS to ensure availability, accuracy
and timelines of information.
Members of the Patient Care Services Management Systems and Financial Performance team include director, Antigone C. Grasso, MBA, Kathleen Gottbrecht, RN, Senior Nursing Resource Coordinator, Nancy Raye, RN, MSN, Staff Specialist, Peggy Shaw, RN, MBA, Project Manager, Charlene Feilteau, RN, Project Manager and Nettie Shaw, Staff Assistant..
Patient Care Services Management Systems and Financial Performance staff are
available Monday through Friday (excluding Holidays), during usual
business hours. Department communication beyond these hours is accomplished
by electronic and/or voice mail systems.
Orientation programs are individualized and customized to address specific role responsibilities, as well as the previous experience and skill level of the new employee. The length of orientation is individually determined.
EDUCATIONAL AND DEVELOPMENT OPPORTUNITIES
The education and development of
team members is supported by The Norman Knight Nursing Center for Clinical & Professional Development and Partners
HealthCare System training programs (e.g. Leadership Development
Series, Information Systems Education Programs). Full and partial
day programs are offered. Members also take advantage of outside educational
opportunities as appropriate to their job responsibilities.