Massachusetts General Hospital Patient Care Services
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Public Transportation
Mass General is accessible by bus, subway, and commuter rail.

  • Subway (T)
    The closest stops are:
    • Red Line: Charles/MGH
    • Blue Line: Bowdoin
    • Green Line: North Station*
    • Orange Line: North Station*

    *There is a free shuttle from North Station

  • Commuter Rail
    The closest stops are:

For more public transportation information call 617-222-3200 or visit the Machusetts Bay Transportation Authority’s website- www.mbta.com. For directions to Mass General, call 617-724-1666 or visit www.massgeneral.org/visit/directions/.

Mass General Shuttle Bus Service

Mass General operates 8 free, fixed-route shuttle buses for patients, visitors and employees.

Please see our shuttle website: http://www.massgeneral.org/visit/shuttles/.

  • North Station, One Constitution Road, Charlestown Navy Yard
  • Prudential Center, Brigham and Women’s Hospital
  • Mass General Charlestown
  • North End Health Center
  • Chelsea Health Center
  • Revere Health Center
  • East Boston Health Center
  • 65 Landsdowne St., Broad Institute, MIT

For schedules call the Transportation Department at 617-726-2250 or visit http://www.massgeneral.org/visit/shuttles/.

MGH-Cooley Dickinson Shuttle (Pilot)- Northampton - Departs daily from Cooley Dickinson’s 8 Atwood Drive location at 6:30 am. The van will drop off at MGH Wang entrance. The van will leave Mass General for Northampton at 3 pm. The shuttle runs Monday through Friday; it is not available on major holidays. The service, which is a pilot program, is open to Pioneer Valley residents. There is no cost to ride the shuttle, but reservations are required- call 888-554-4CDH (4234). Reservations should be made at least 24 hours in advance and children ages 18 and under must be accompanied by an adult. 12-passenger van, equipped with wi-fi. To learn more please visit cooleymghshuttle.org.

Taxis

Make sure you know the building names and their street addresses as there are several entrances to the hospital.

  • White Building 55 Fruit Street
  • Yawkey Building 32 Fruit Street
  • Wang Building 15 Parkman Street
  • Cox Building 100 Blossom Street

Questions? The hospital’s main phone number is -617-726-2000.

Problems with your taxi?  Report a problem or concern using the following form: www.cityofboston.gov/police/taxi.asp or call the Boston Police Hackney Unit directly at 617-343-4475 weekdays between 8:30a.m. and 4:00p.m.

Driving & Parking:

Hospital garages are available to patients and their visitors, but parking is at a premium, especially during the middle of the day. Allow some extra time.

Please park in the Fruit Street, Parkman Street, or Yawkey Center garages, or use the valet service at the entrance to the Wang building.

Parking Fees – By the Hour

There are no cashiers at the garage exits. Please keep your ticket with you and pay at the cashiers office on the ground floor of each garage before returning to your car.

Patients and their visitors get a discount with validation at one of the hospital information desks. Verification that you had an appointment or were visiting a patient is necessary.

Valet Parking

Valet parking is available weekdays at the Wang ACC Lobby from 6:00a.m. to 9:00p.m. and at the Yawkey Center from 8:00a.m. to 6:00p.m.

For additional information, please contact the Parking Office at 617-726-8886 or visit http://www.mgh.harvard.edu/visit/parking/.

Additional Resources:

  • Community Agencies

    This is a very helpful resource: Healthcare Transportation Resources from the Massachusetts Human Service Transportation (HST) Office.

    You may also want to check your City Hall or local place of worship, they may know of programs, civic organizations or volunteers who can help. If you are over 60, check with your local Council On Aging.

  • Medical Escorts

    Medical escorts are volunteers that accompany you to appointments and help you get around. Some escorts can take notes for you or even drive you to appointments.

    • BostonResidents
      Call Friendship Works (formerly Match-Up Interfaith Volunteers) 617-482-1510.
    • Neighbor Brigade
      Volunteer organization active in many MA communities
    • Place of Worship
      Ask if they have an escort program.
    • Age 60 and over
      Check with your Regional Elder Care Agency for escort programs
    • Patients Diagnosed with Cancer
      Call the Oncology Resource Specialist: 617-724-0295 or the American Cancer Society’s Road to Recovery Program at 1-800-ACS-2345.
    • Home Health Care Agencies
      Many of these agencies offer medical escorts for a fee. Find an agency: Home Care Alliance of MA (pick a county and then under Agency Services search for "Appointment Escorts")

     

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Massachusetts General Hospital 55 Fruit Street, Boston MA 02114 / (617) 726-2000 / TDD: 617-724-8800