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PATIENT EDUCATION COMMITTEE
Overview | Responsibilities | 2015 Accomplishments | 20016 Goals | CG Patient Education Champions

Collaborative Governance
Committees

Advisory Committees

Committee on Diversity and Inclusion

Ethics in Clinical Practice

Informatics

Patient Education

Patient Experience

Clinical Practice Committee

Quality and Safety

Research and Evidence-Based Practice

 

 

Current Work:

  • Patricia Harron, RRT, and Jesseca Flores, RN, presented their Practice Spotlight on Patient/Family Guide to ECMO. EMCO (extracorporeal membrane oxygenation) is a machine that gets installed to patients in critical care. A catheter line is inserted into patient. It pumps blood out of body, goes through EMCO machine for carbon dioxide removal, and returns oxygen-filled blood back to body. This process is done so blood cells and organs can receive oxygen. ECMO is currently done in select locations for these patients that need it.  
  • Gail Alexander presented the Introduction to Health Literacy. In her presentation, she shared the Healthy People 2030 definition of health literacy, MGH’s commitment to health literacy in helping patients understand and use information and services to inform health-related decisions, coping techniques patients use to hide negative feelings or emotions related to their limited abilities, Universal Health Literacy Precautions to minimize risk for everyone, teach back and show back as tools to confirm patient’s understanding of information presented to them, and other communication strategies to enhance patient’s understanding of information.
  • Meds to Beds program and MGH Pharmacy payment options discussion occurred. Issues raised include: some floors do not have Meds to Beds and patients are unable to pay for prescriptions because they are encouraged to leave belongings including money and credit cards at home.
  • Rachel Towbin from Speech, Language, and Swallowing Disorders gave her “Practice Spotlight” on the new diet terminology implementation, an MGB-wide initiative that will go into effect March 16, 2021. Each food and drink level will have a new name and number with specific and clearly defined characteristics following the International Dysphagia Diet Standardization Initiative Framework. Benefits to this change includes reduces confusion by using terms that are consistent and easy to understand, provides food testing methods that patients and families can follow after discharge, and improves communication, efficiency, and safety when patients come to/from other health care settings.

2020 Goals
1. Advance innovation in care delivery by conducting the meetings in a manner that encourages participation, brainstorming, and sharing of ideas.

2. Promote staff satisfaction by encouraging Champions to reflect and share their practice by leading a “Practice Spotlight” at meeting to highlight areas of practice, promote shared learning through experience, case studies, and continuing education activities.

2020 Accomplishments

  • Presented over 12 “Practice Spotlights” focusing on how individual units/departments address the unique educational needs of their patients.
  • Identified opportunities to improve patient education over Zoom
  • Vetted websites which promote and support resiliency.

2021 Goals
1. Advance innovation in care delivery by conducting the meetings in a manner that encourages participation, brainstorming, and sharing of ideas.

2. Promote staff satisfaction by encouraging Champions to reflect and share their practice by leading a “Practice Spotlight” at meeting to highlight areas of practice, promote shared learning through experience, case studies, and continuing education activities.

 

 

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Meets:
Second Wednesday of the month from 1:30-3:00 pm Sweet Room, Gray/Bigelow 432

Committee Contacts:

Co-Chairs
Amy Sam   
Blum Patient and Family Learning ASAM@MGH.HARVARD.EDU

Karla Schlichtmann, RRT, Respiratory Therapy KSCHLICHTMANN@PARTNERS.ORG

Coach

Gail Alexander, RN Patient and Family Learning Centerr GAlexander@Partners.org

Advisor
Brian French, RN, PhD(c), BC, Director The Knight Simulation Program and The Blum Patient and Family Learning Center BFrenchr@Partners.org

 

Recorder
Janet Molina
Administrative Assistant

CG Patient Education Champions

PATIENT EDUCATION COMMITTEE OVERVIEW

The Patient Care Services Patient Education Committee is a multidisciplinary committee whose goal is to support clinical staff in developing their role in patient education activities that reflects the diverse patient population served. The committee supports these activities through stimulating, facilitating and generating knowledge of Patient Education materials, programs and systems that will improve patient care and enhance the environment in which clinicians shape their practice. return to top

Responsibilities:

  • Develop strategies to assist healthcare providers in patient education design and implementation.
  • Disseminate patient education information and activities to the larger MGH community.
  • Collaborate with the Norman Knight Nursing Center for Clinical & Professional Development to develop patient education programs to benefit PCS staff.
  • Participate in the Joint Commission Task Force to promote interdisciplinary education tools.
  • Recommend systems and technology to support the cataloging, dissemination, documentation and evaluation of patient education activities and materials.
  • Assure activities and materials reflect diversity of the population served.
  • Engage in joint projects with other Collaborative Governance committees.
  • Align the work of the committee with PCS strategic goals. return to top

 

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