Massachusetts General Hospital Patient Care Services
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Contact Us

Knight Nursing Center
55 Fruit Street
Austen House, 3rd Floor
Boston, MA 02114

Phone: 617-726-3111
Fax: 617-724-3754

Hours: Monday - Friday, 8am - 4pm

Email: kpcs@partners.org

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PCA and UC Learning Opportunities

The Professional Development Specialists in the Knight Nursing Center, in collaboration with the Patient Care Services leadership, provide continuing education to Patient Care Associates (PCAs) and Unit Coordinators (UCs).  These learning opportunities come in a variety of formats including skills labs, lectures, demonstrations, online learning and other new educational technologies to enhance their skills in providing excellent service to the patients, families and visitors at MGH.

PCA Education Forum
This program is offered via ZOOM four times a year, and is designed specifically for the PCAs to meet their learning needs. Presenters are from many disciplines and provide interesting and relevant information.

  • April 20th @ 2 pm
  • July 7th @ 2 pm
  • October 6th @ 2 pm
  • January 12th, 2022 @ 2 pm

UC Education Forum
This program is offered via ZOOM four times a year, and is designed specifically for the UCs to meet their learning needs. Presenters are from many disciplines and provide interesting and relevant information. (click here to access schedule)

  • May 11th @ 1pm
  • August 10th @ 1pm
  • November 9th @ 1pm
  • February 8th 2022 @ 1pm

PCA Quick Reference
As part of our ongoing educational offerings for Patient Care Associates (PCAs), please find the attached Quick Reference sheets which include some background and key aspects of the role of the PCA. The quick reference sheets are designed for independent learning as well as a framework for an in-person discussion. Please distribute this tool to your PCAs.

2019

updated 5/12/2022

2020

2021

 

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Massachusetts General Hospital 55 Fruit Street, Boston MA 02114 / (617) 726-2000 / TDD: 617-724-8800