Massachusetts General Hospital Patient Care Services
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Patient Care Services


About Patient Care Services

The Senior Shuttle provides free transportation for Boston residents age 60 or over within the City of Boston to non-emergency medical appointments, food shopping, social and recreational events.

  • The Senior Shuttle provides curb to curb service.
  • Priority is given to seniors needing transportation for medical appointments, then food shopping groups and lastly, social or recreational activities.
  • The Senior Shuttle program requests at least three business days notice for scheduling shuttle rides. This service is first come, first served.
  • The Senior Shuttle only has one wheelchair accessible vehicle so when booking trips of this nature, please call at least a week in advance.
  • Hours of operation are Monday through Friday from 8:00 a.m. to 3:00 p.m., with the last shuttle leaving Mass General at 2:30 p.m. Telephone Number: 617- 635-3000.
  • Important Tip:  Since sometimes appointments run late or additional tests are needed, it can be difficult to determine a pick-up time in advance. To avoid the possibility of being stranded at the hospital because of the Senior Shuttle's limited hours of operation, we recommend that eligibile Senior Shuttle users set up your ride home through The RIDE. See The RIDE for more information on how to apply and use that program.
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Massachusetts General Hospital 55 Fruit Street, Boston MA 02114 / (617) 726-2000 / TDD: 617-724-8800