For MGH Professionals

Refer/Contact Us

Inpatient (including the Emergency Department)

  • General: Epic Consult use the consult order “IP Consult to Social Work.” See our Tip Sheet for Multidisciplinary Colleagues
  • Emergency Department  – page Social Work/Emergency Dept on call also please use Epic consult order “IP Consult to Social Work.”Emergency Department social workers are on-site from 8:30 am - 11:00 pm seven days a week.


After-Hours Emergencies

For ambulatory mental health emergencies please instruct patients to call 911 or go to their local emergency room.

We provide 24 hour coverage for the Emergency Department and inpatient services.

  • Staff are on-site in the Emergency Department until 11:00 pm.
  • On-call staff are available for emergencies between 11:00 pm and 8:30 am.
  • Please page the covering social worker (page Social Work/Emergency Dept on call)
  •  Please refer the following issues to these departments:
    • Discharge Planning: Case Management 617-726-3665
    • Insurance Issues: Patient Financial Services 617-726-2191
    • MGH Parking: MGH Parking Office 617-726-8886
    • Oncology-related Transportation, Temporary Lodging, Support Groups: Oncology Resource Specialist 617-724-0295


Contact Us
Social Service
Wang Ambulatory Care Center, Suite 023
55 Fruit Street
Boston, MA 02114
617-726-2643 Monday through Friday, 8:00 am – 4:30 pm


Last Updated 1/2/2020